February 09, 2026

Improvement

Auto Replies just got smarter (and way more flexible)

We’ve rolled out a set of upgrades to Auto Replies to give you more control, better workflows, and improved AI responses.
 
What’s new:
• Copy & reorder replies
Quickly duplicate existing replies or rearrange them to match your workflow. No more rebuilding from scratch.
• Add custom prompts to ChatGPT
Guide how AI responds by adding your own prompts. Tailor tone, structure, or intent to better match your brand.
• Specify reply language
Choose the language Auto Replies are generated in - perfect for supporting global users and multilingual apps.
 
For more information check out the Auto Reply support documents